LGPD Compliance
Privacy Policy
This policy explains how Gestão Conecta AI (referred to as “the Platform”) collects, uses, stores, and protects personal data provided by users, in accordance with Brazilian LGPD (Law No. 13,709/2018) and applicable data protection regulations.
1. Data Controller
Gestão Conecta AI is the data controller when you create an account, sign in, or use the system.
2. Data We Collect
We may collect:
- Name, email address, and authentication data (such as password).
- Profile and access-role information.
- Operational data you add to the platform, such as city, project, documents, and messages.
- Technical usage data, including access logs and technical parameters.
- IP address and device information for security and audit purposes.
3. Purposes of Processing
- Authenticate and manage user access to the system.
- Deliver management, indicators, document storage, and operational workflow features.
- Protect accounts, monitor access, and prevent fraud.
- Comply with legal and regulatory obligations.
- Improve platform stability, performance, and user experience.
4. Legal Bases and Consent
Processing is based on consent where applicable, contract execution, legal obligation, and legitimate interests of the Platform to protect security and operate the service.
5. Data Sharing and Disclosure
Data is not sold. We may share personal data only with technical providers and operational partners acting as service operators (such as hosting, monitoring, and support), under appropriate security measures and contractual agreements.
6. Retention, Security, and Deletion
We keep data for as long as necessary to provide the service and while required by law. Technical and administrative controls are in place to protect against unauthorized access. Requests for account and personal data deletion are handled in accordance with the rights below.
7. Cookies and Similar Technologies
The platform may use cookies and local storage for authentication and to support core features. You can manage these preferences in your browser settings.
8. Your Rights (LGPD)
- Confirm the existence of data processing.
- Access, correct, or update incomplete or inaccurate data.
- Request data anonymization, blocking, or deletion when applicable.
- Withdraw consent where processing is based on consent.
- Receive information about sharing and request review of such sharing.
To exercise your rights, contact platform support with proof of identity of the data subject.
9. Minors
Platform use must respect applicable laws for minors. In general, data from minors is processed only with the legal consent required and for specific lawful purposes.
10. Policy Updates
This policy may be updated to reflect legal, technical, or operational changes. The latest version is always available at this URL.
Last updated: 03/03/2026.
Questions? Contact support.